GTPL Saathi: A Must-Have Tool for Affiliates
GTPL Saathi is a free Android application developed by GTPL for its affiliates. This tool helps local cable operators (LCOs) provide 24/7 support to their customers. The app offers a 360-degree view of the LCO's sub-base, allowing them to easily search for customer details.
LCOs can activate, modify, change, renew, disconnect, or suspend packages for their customers. Additionally, they can use the app to top-up and multi-top-up, check payment history, and download customer invoices. The hardware replacement function is also available within the app. Lastly, LCOs can raise requests through E-Support and view ticket status.
Overall, GTPL Saathi is an essential tool for LCOs who want to provide the best support to their customers. The app's features are easy to use and provide LCOs with the necessary tools to manage their customer base efficiently.
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